Reachability basicsWhen ping, traceroute and reverse DNS help
Ping, traceroute and reverse DNS are basic reachability checks used to see whether a public destination responds from the network and how traffic is routed toward it. They are often the next step after DNS lookup confirms that a hostname resolves to the expected address.
This tool runs diagnostics from the Zerolink server, not from your home or office connection. That makes it useful for quick external checks, but results can differ from what you see locally because routing and latency depend on where the test originates.
Only test destinations you own or are authorised to diagnose. For a fuller workflow with DNS, port checks and bandwidth conversion, use the Network Diagnostics Suite.
Ping and traceroute questions
What does a ping test measure?
Ping sends small ICMP requests and reports whether the destination responds, along with round-trip time and packet loss when the server provides those values.
Why can a working website fail a ping test?
Some hosts and firewalls block ICMP traffic while still allowing web, email or application connections. A failed ping alone does not prove that a service is offline.
What does traceroute show?
Traceroute displays network hops between the Zerolink diagnostic server and the destination. Missing hops can occur when routers suppress diagnostic responses.
What is a reverse DNS lookup?
A reverse DNS lookup asks for the PTR hostname associated with an IP address. Not every public IP has a PTR record.
Is the test run from my device?
No. Ping and traceroute run from the Zerolink web server, so latency and routing can differ from results produced on your own connection.
Should I ping a domain or an IP address?
Both are valid. A domain is convenient, but ping ultimately tests the resolved address. If DNS recently changed, compare with a direct IP test as well.
What does packet loss in ping output mean?
Packet loss means some ICMP replies did not return within the timeout. It can indicate congestion, filtering or an unstable path, but a small amount may appear even on healthy links.
Can I use this tool to scan unknown networks?
No. Only diagnose public systems you own or have permission to test. Private, local and reserved targets are blocked.