Network reachability diagnostics

Online Ping Test and IP Reachability

Test a public IP address or domain from the Zerolink server using ping, traceroute or reverse DNS.

Public targets only Server-side test Live result
Reachability basics

When ping, traceroute and reverse DNS help

Ping, traceroute and reverse DNS are basic reachability checks used to see whether a public destination responds from the network and how traffic is routed toward it. They are often the next step after DNS lookup confirms that a hostname resolves to the expected address.

This tool runs diagnostics from the Zerolink server, not from your home or office connection. That makes it useful for quick external checks, but results can differ from what you see locally because routing and latency depend on where the test originates.

Only test destinations you own or are authorised to diagnose. For a fuller workflow with DNS, port checks and bandwidth conversion, use the Network Diagnostics Suite.

Step-by-step paths

Recommended diagnostic order

Start with the simplest check that matches the symptom, then add traceroute or reverse DNS only if needed.

Website is down for everyone

  1. Run a ping to the domain or its published IP address.
  2. If ping fails, try traceroute to see where the path stops responding.
  3. Confirm DNS still resolves correctly with the DNS lookup tool.
  4. If ICMP is blocked but DNS looks fine, test HTTP ports separately.

High latency to a server

  1. Ping the destination several times and note whether response time is stable.
  2. Run traceroute to identify which hop adds the largest delay.
  3. Compare results at different times if the issue is intermittent.
  4. Use the speed test on your own connection to separate local WiFi issues from remote routing.

Verify mail or hosting ownership

  1. Run reverse DNS on the sending or hosting IP address.
  2. Check whether the PTR hostname matches the provider you expect.
  3. Pair PTR results with blacklist checks if email deliverability is affected.
  4. Remember that missing PTR does not mean the host is unreachable.
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Run a network test

Choose one diagnostic and enter a public destination.

Ping sends 10 ICMP packets from the Zerolink server. Test only destinations you own or are authorised to diagnose.

Read the result correctly

What each network diagnostic tells you

Ping

Checks ICMP reachability and can reveal round-trip latency and packet loss when the destination responds.

Traceroute

Shows up to 12 network hops from our server. Asterisks often mean a router is filtering diagnostic replies.

Reverse DNS

Finds the PTR hostname published for the destination IP. Missing PTR data does not mean the host is offline.

Understand the test location

This tool measures from Zerolink’s hosting server. For your own connection quality, use the Internet and WiFi Speed Test.

Ping and traceroute questions

What does a ping test measure?

Ping sends small ICMP requests and reports whether the destination responds, along with round-trip time and packet loss when the server provides those values.

Why can a working website fail a ping test?

Some hosts and firewalls block ICMP traffic while still allowing web, email or application connections. A failed ping alone does not prove that a service is offline.

What does traceroute show?

Traceroute displays network hops between the Zerolink diagnostic server and the destination. Missing hops can occur when routers suppress diagnostic responses.

What is a reverse DNS lookup?

A reverse DNS lookup asks for the PTR hostname associated with an IP address. Not every public IP has a PTR record.

Is the test run from my device?

No. Ping and traceroute run from the Zerolink web server, so latency and routing can differ from results produced on your own connection.

Should I ping a domain or an IP address?

Both are valid. A domain is convenient, but ping ultimately tests the resolved address. If DNS recently changed, compare with a direct IP test as well.

What does packet loss in ping output mean?

Packet loss means some ICMP replies did not return within the timeout. It can indicate congestion, filtering or an unstable path, but a small amount may appear even on healthy links.

Can I use this tool to scan unknown networks?

No. Only diagnose public systems you own or have permission to test. Private, local and reserved targets are blocked.

Using ping and traceroute with Zerolink broadband in Haryana

Separate local Wi-Fi issues from upstream routing when latency spikes on lines serving Gharaunda, Panipat and Karnal. Share repeated results with support if the path stays unstable after a reboot.

Home broadband Wi-Fi networking Gharaunda broadband

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