Frequently asked questions

Zerolink provides domestic broadband service and installation in Gharaunda, Karnal, Panipat and connected nearby areas. Availability is confirmed after an address-level feasibility check.

Compare the current speeds and prices on the Home Broadband page, then consider the number of users, simultaneous streams, video calls, gaming and large downloads in your home.

Zerolink is an official Jio partner for JioFiber in Gharaunda and connected nearby areas. Coverage and the currently available Jio plans are confirmed for the installation address.

Wi-Fi performance can vary with distance, walls, interference, device capability, router placement and the Wi-Fi band in use. A wired test is generally more useful when checking the incoming connection.

Yes. Use the New Broadband Connection form to choose a plan and submit the installation address. The form requests a feasibility review and does not itself confirm activation.

Business solutions are delivered with wider coverage across major cities and nearby areas. Final coverage depends on the project location, service type, partner availability and technical feasibility.

Business broadband is a shared commercial internet service. An internet leased line is designed for dedicated business connectivity with a committed service scope. Zerolink confirms bandwidth, routing, handoff and support requirements before quotation.

Yes. Site surveys are available for connectivity, networking infrastructure, CCTV, access control, communication, electrical and energy projects when the scope requires physical assessment.

Yes. Zerolink plans and commissions structured CAT6, CAT7 and optical-fiber infrastructure, including pathway, termination, testing, switching and documentation requirements.

Yes. Zerolink provides firewall, VPN, managed switching, routing, monitoring, access control and wide-area Wi-Fi solutions based on the organisation’s network and security requirements.

Zerolink works with CP Plus and Hikvision IP camera and recording systems, including 4 MP AI camera options and 4K NVR families. Exact models and features are confirmed in the quotation.

The standard CCTV product and installation warranty is two years. Coverage can be extended through an annual maintenance contract, subject to the quoted products and AMC terms.

Yes. Zerolink provides video door phones, smart locks, biometric attendance, access control and gate automation solutions for homes and organisations.

Yes. Available communication solutions include IP-PBX, EPABX, IP phones, intercom, public-address, conference and two-way radio systems.

Zerolink offers NXN BOS, NXN ERP and NXN CRM as well as Zerolink RMS, hotel and restaurant management systems, custom web applications, cloud hosting and backup solutions.

NXN ERP can include CRM, billing, HR, inventory and operations. NXN CRM can include customer 360 and billing. Final modules depend on the selected deployment and business scope.

Yes. Use the Demo or Quote form and select ERP, RMS or HMS so the request is directed to the relevant software discussion.

Use the phone, WhatsApp and email details on the Contact page. For project planning, the Demo or Quote form lets you select a category and describe the requirement.

Contact Zerolink using the current support details and include the registered customer information. Eligibility, notice periods and any final charges are handled under the published cancellation policy and applicable service terms.

The website footer links to the current Privacy Policy, Refund Policy, Terms and Conditions and Cancellation Policy. Review the policy relevant to your service before submitting a request.

Use the verified phone, WhatsApp or email details on the Contact page and provide the registered account information. Do not send passwords, OTPs or full payment-card details.